Le Park Concord - Sakaka ★★★★★

Very good hotel. Staff. View. Comfort. Breakfast. Aminities. Airconitioning. Location

Noisy lift. Slow Water drain from bathtub.

Location Cleanness Staff

Internet connection Room isolation

Clean and good

Not much options of breakfast

Clean and comfort

Facilities

The cleaning

I left my things some staff After that I did not find it

Excellent reception and treatment by Nadine at the front desk

Gym was not ready

No care for the garden ( the grass have no cut) for along time , the The front yard does not have a waste pail, and if you put anything in the yard, it will remain for the second day. The window glass has not been cleaned for a long time! The cleanliness in the rooms is excellent, the staff is helpful and good

Spacious rooms, great breakfast, friendly staff, value for money

Gym was under renovation when I visited

The weather, the size of the room, size of bathroom,

Staff aren't trained enough to know the concept of customer service, I had to wait for check-in till a senior guy comes to do that, the guy in reception did not know anything. The price for the location and quality of the hotel is very high. The worst thing was that my friend and I consumed the two very small bottles of water in the first evening, and the next morning we called the recipient to have another two to make tea for our breakfast then surprisingly they replied we have to buy, this is rediculous, the first time ever I hear this, the water in this country is everywhere and everyone services it, I can't imagine myself paying more than 500SR for one night and the hotel can't service our room with water cost 1SR. We tried to buy tea from the reception then they said one cup will cost 12SR, this is absolutely unjustified at all. Neither the hotel brand nor the services and the quality of the hotel would fit with such behaviour. I strongly advise the management of this accommodation to review their philosophy of their hotel and adhere to the national and international hotels practices. What seems to be clear is that the long strange name of the hotel gives a wrong feeling about the quality of the hotel and the quality of services. I such region and city I hope this will be enhanced soon

Clean new and good service

Nothing

Excellent reception and treatment by Nadine at the front desk

Gym was not ready

Spacious rooms, great breakfast, friendly staff, value for money

Gym was under renovation when I visited

The weather, the size of the room, size of bathroom,

Staff aren't trained enough to know the concept of customer service, I had to wait for check-in till a senior guy comes to do that, the guy in reception did not know anything. The price for the location and quality of the hotel is very high. The worst thing was that my friend and I consumed the two very small bottles of water in the first evening, and the next morning we called the recipient to have another two to make tea for our breakfast then surprisingly they replied we have to buy, this is rediculous, the first time ever I hear this, the water in this country is everywhere and everyone services it, I can't imagine myself paying more than 500SR for one night and the hotel can't service our room with water cost 1SR. We tried to buy tea from the reception then they said one cup will cost 12SR, this is absolutely unjustified at all. Neither the hotel brand nor the services and the quality of the hotel would fit with such behaviour. I strongly advise the management of this accommodation to review their philosophy of their hotel and adhere to the national and international hotels practices. What seems to be clear is that the long strange name of the hotel gives a wrong feeling about the quality of the hotel and the quality of services. I such region and city I hope this will be enhanced soon

Cleanness House keeping Sleeping experience Exceptional receptionist treatment

Wifi speed

The smell of the bath room of room no. 308 was awful.

New building. Excellent AC

There was no hot water in both rooms we stayed in. Many electrical plug sockets were not working.